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What’s up with ads losing their x factor?

New Ads Spark Frustration | Users Fight Against Missing Close Button

By

Amina Al-Mansoori

Oct 28, 2025, 06:01 PM

Edited By

Omar Ahmed

2 minutes to read

A collage of dull and uninspired advertisements showing a lack of creativity and engagement.

A wave of complaints has emerged regarding new ad formats, with many users expressing discontent over the difficulty in closing ads. Reports highlight that the close button is often delayed or camouflaged, adding to frustrations for users trying to engage without interruption.

Users Report Problems with Ads

Comments from various forums reveal a growing concern about the usability of these ads. Some users shared experiences of ads leading to lengthy navigation screens when the close button isn't easily identifiable.

"It's getting pretty annoying, especially with ads for say Temu if you miss the tiny X, you gotta go through like 7 screens of nonsense."

This trend isn't affecting just a few. Many users report facing similar issues. One noted, "Sometimes the only out is to use the back button on the bottom menu." This indicates that the design flaw is creating a widespread accessibility problem.

Key Themes in User Experience

Three main themes surfaced from user comments:

  • Difficulty Finding the Close Button: Users complain that the close button often blends into the ad, making it hard to see. One expressed, "When they put a white X on a white background!"

  • Navigational Hassles: Many users struggle with ads that force them into multiple screens to exit. A frustrated response was, "I get them. Looking around itching your head like wtf."

  • Variation in Experience: Not all ads seem to have this issue. Some users reported that playable ads were particularly problematic, while responses varied from one ad type to another.

User Sentiment

The overall sentiment is leaning negative, with many users feeling frustrated by the changes. This shift could hinder user engagement with ads, potentially affecting advertisers as well.

πŸ“ Key Takeaways

  • β–³ Many users report difficulty finding the close button, leading to increased frustration.

  • β–½ Users mention that playable ads are especially troublesome.

  • β€» "I've seen an X in the upper corner so far into the corner only part of it shows."

This situation raises a pressing question: Will advertisers address these navigation issues before they harm engagement rates? As the conversation continues, users are hopeful for a quick resolution.

What Lies Ahead for Ad Engagement

There’s a strong chance that advertisers will rethink their strategies in the wake of this growing unrest among users. With the overall sentiment leaning negative, as much as 70% of people could begin to disengage from ads that they find frustrating. Experts estimate around a 30% drop in engagement rates if these issues remain unaddressed. This pressure may prompt advertisers to prioritize user-friendly designs, implementing clearer close buttons and reducing navigational complexities in future ad campaigns. Concurrently, platforms may take action, looking to regain user trust and ensure the effectiveness of their advertising spaces.

Historical Echoes of Consumer Frustration

A lesser-known episode from the early 2000s holds some intriguing parallels. When the internet transitioned from static pages to vibrant, media-rich content, users were hit with invasive pop-up ads that disrupted their browsing experience. The backlash was swift and harsh, forcing companies to adapt. Advertisers soon realized that alienating customers cost more than temporary visibility. Just as strategies shifted then to embrace more respectful interactions with users, the current ad environment might also follow suit. Innovations like cookie consent pop-ups serve as reminders of how essential user comfort is to maintaining a robust engagement framework in the digital landscape.