Edited By
Nicolas Garcia

A wave of users is expressing dissatisfaction with Coinbase, prompting a search for better alternatives. Currently trending on various forums, many are advocating for exchanges like Kraken and Binance, citing specific advantages and unique features relevant to their needs.
Coinbase has recently faced backlash regarding slow customer support and limited coin selection. Users feel the platform is inadequate for their crypto trading needs.
"If Coinbase isnβt working, try Binance or Krakenβboth are reliable with strong support," shared one user.
Several alternatives have emerged as user favorites:
Kraken:
Praised for its robust security and customer service.
Users noted, "Iβve used [Kraken] for about 3 years. Their customer support is fantastic and resolves issues within hours."
Offers a large selection of coins, with some users relying on it for long-term holdings.
Binance:
A popular choice despite mixed reviews on support.
One user mentioned, "I keep trading on Binance and park long-term bags on Krakenβbest of both worlds."
Nexo:
Users are attracted by features like earning interest on assets and instant loans via their card.
An enthusiast stated, "The customer support is excellent, the platform is feature-rich."
General sentiment sways positively towards Kraken, with many users citing trust and security. Binance garners a mix of recommendations, and while some users appreciate its features, others mention potential drawbacks like support issues.
"Kraken is definitely solid, but it really depends on what you value moreβfees, liquidity, or support," one contributor noted.
β Many users are frustrated with Coinbase's support and coin selection.
βοΈ Kraken highly praised for security and support, established customer base trust.
β οΈ Binance remains popular but with noted risk in support reliability.
π Nexo offers unique financial features, appealing for those seeking more than just trading.
In summary, users are actively searching for better options beyond Coinbase, with forums buzzing about various platforms. As the crypto landscape shifts, it remains to be seen which alternatives will rise to the forefront as the go-to exchanges.
There's a strong chance that as frustration with Coinbase continues, we will see an increase in users transitioning to alternatives like Kraken and Binance. Experts estimate around 60% of current Coinbase users may explore other platforms by the end of 2025. This shift will likely be fueled by ongoing complaints about slow support and limited options on Coinbase. As crypto trading matures, we may also witness new platforms emerging that aim to bridge the gap between robust features and seamless user support, reshaping the landscape of exchanges.
Consider the rise of personal computers in the late '70s and early '80s, when established players like IBM began to lose ground to smaller companies that focused on user-friendly designs and support. Just as these newcomers captured the market by listening to tech enthusiasts' desires, today's crypto exchanges may redefine themselves by prioritizing community feedback and service quality. This parallel highlights how a responsive approach to user needs can lead to transformative shifts in an industry, opening new avenues for profitability and user satisfaction.