Edited By
Fatima Zahra
A group of Coinbase debit card users is preparing to take legal action against the company for allegedly holding funds in refunds or pending charges. Users claim more than $2000 has been inaccessible, leading to frustration and calls for accountability.
Reports indicate that users have felt neglected as they wait months for resolution. One individual specifically mentioned feeling gaslighted by customer service, stating, "Theyβve held over $2000 from me for months and have done nothing but gaslight me." This sentiment has resonated across various forums, with many people feeling the same way.
Comments highlight three primary concerns from the community:
Delayed Funds: Many people report similar issues with funds being held without clear communication from Coinbase.
Customer Service: Users express dissatisfaction with the handling of their cases, describing responses as ineffective or dismissive.
Legal Action: Some are considering pursuing legal steps, with one user already finding a law firm willing to assist.
"Theyβre about to feel the wrath of FAFO," remarked one frustrated individual signaling readiness to fight back.
Interestingly, some also ponder how Coinbase remains on the NASDAQ given the ongoing issues. While the platform has many satisfied users, it seems discontent is growing, pointing to a divide in customer experience.
πΉ Over $2000 in funds reportedly held up for multiple users.
πΈ Displeasure with customer service responses remains high.
β "How is Coinbase on the NASDAQ?" - Question from an active forum participant.
As users plan their next steps, Coinbase may need to address these grievances quickly to avoid further escalation.
The potential legal action highlights broader issues of customer trust in cryptocurrency exchanges. How Coinbase responds could affect its reputation significantly. Will the company step up to resolve these disputes before they end up in the courtroom? Only time will tell.