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Is this coinbase password reset a scam?

Users Warn of Possible Scam | Suspicious Coinbase Text Circulates

By

Liam Johnson

Apr 25, 2025, 05:49 AM

2 minutes to read

A phone screen displaying a suspicious text message claiming to be from Coinbase about a password reset.

A recent text message appearing to originate from Coinbase has sparked concerns among users, raising alarms about potential phishing attempts. One individual reported receiving a reset password notification from a suspicious number, prompting a safety check among the community.

Analyzing the Text

The message in question originated from a number identified as 626, which stated:

"Your Coinbase password reset request was received. If you didn't make this request, please contact support at +1 (888) 992-5036 immediately."

Notably, the support number provided does not match Coinbase's official contact, raising red flags about the legitimacy of the message. After contacting the number, the person claimed the representative needed only their first name to confirm the password request, further adding to the unsettling experience that led them to hang up.

Community Reactions

Comments on forums reveal a shared skepticism regarding the text's authenticity:

  • "Itโ€™s a scam" - a straightforward observation echoed by many.

  • "In 4 years of using CB, Iโ€™ve never received a legitimate text from them" noted another concerned individual, who emphasized the importance of verifying communications through official channels.

  • "Dang, theyโ€™re getting good! I believed it," reflected another, indicating the increasingly sophisticated nature of these scams.

Noteworthy themes emerged from the discussions:

  • Distrust of Unsolicited Messages: Users consistently expressed doubts about any unsolicited communications from Coinbase, preferring to validate through official portals.

  • Increased Awareness: There seems to be heightened vigilance; users are blocking numerous scam texts and treating suspicious communications with skepticism.

  • Scammersโ€™ Evolving Tactics: Many noted that scams are becoming more convincing, making it easier for potential victims to fall prey.

Key Takeaways

  • โ–ณ Nearly all comments view the text as a scam.

  • โ–ฝ Many users recommend checking directly on the Coinbase website for alerts.

  • โ€ป "If it looks off, donโ€™t engage" - a collective sentiment shared.

In light of these developments, people are advised to exercise caution. Checking directly with official sources is always recommended, particularly when dealing with sensitive information like password resets.

Curiously, why do these types of scams continue to proliferate despite widespread awareness? Perhaps as long as they find success, fraudsters will keep stretching their tactics. Stay alert!