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Phishing alert: real coinbase number scams customers

Phishing Alert | Users Report Suspicious Texts from Coinbase Number

By

Leila Amini

Apr 22, 2025, 08:45 AM

Updated

Apr 22, 2025, 11:47 AM

2 minutes to read

A smartphone displaying a phishing text message that appears to come from Coinbase, asking for a withdrawal confirmation code.

A disturbing trend has emerged as multiple people report receiving phishing texts from what appears to be Coinbase's official number. The messages urge recipients to use a code to complete a withdrawal processβ€”despite no such requests being made. Concerns grow over the legitimacy of Coinbase's communication channels.

Users Speak Out

Reports indicate that users received a text stating:

"Use code 7813 to complete withdrawal process. If this was not done by YOU, please contact us on (03)4420-3600."

This message aroused suspicion, particularly since it originated from a trusted source. One user stated, "I logged into my account and there was no withdrawal request. Can we no longer trust the official Coinbase number?" Others report similar experiences, with repeated messages received at odd times.

Awareness on Phishing Attempts

The community is responding rapidly. Many caution others about these messages. A spokesperson from a user board highlighted the risk: "Coinbase does not send text messages; likely a phishing attempt."

Interestingly, some users noted that the phishing texts utilized an Alphanumeric Sender ID, displaying as "Coinbase." This detail raises further concerns about security practices.

Key Concerns

  1. Phishing Risks: Reports indicate rising incidents of similar messages, sparking serious security concerns.

  2. Official Communication: Users are questioning whether the official Coinbase number has been compromised after multiple similar reports.

  3. Reporting Mechanism: Coinbase encourages reporting phishing messages. Users can send suspicious texts to 7726 (SPAM).

User Insights

  • "I Googled the contact number and found myself here. Just had the same text, and the fact it shows up on the text thread from other comms is concerning."

  • "This one was crafty, appearing like the official Coinbase send account."

  • "Do not call the number, do not respond in any wayβ€”delete the message!"

Key Takeaways

  • πŸ”’ Users increasingly skeptical of Coinbase communications.

  • πŸ“ž "Coinbase will never contact you in this manner" - Customer representative advice.

  • ⚠️ Community members advised strict caution against such messages.

The spike in phishing attempts raises pressing questions about digital security in the cryptocurrency arena. As phishing attacks grow more sophisticated, vigilance remains critical for all crypto enthusiasts.