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Exploring crypto.com de fi wallet: is it truly safe?

Assessing Crypto.com DeFi Wallet | Users' Safety Unraveled

By

Liam Johnson

Apr 28, 2025, 10:40 PM

Edited By

Chloe Dubois

Updated

Apr 29, 2025, 02:33 AM

Less than a minute read

A person holding a smartphone displaying the Crypto.com DeFi Wallet app with digital assets and staking options visible

A growing number of people are raising alarm bells about the safety of Crypto.com’s DeFi Wallet, particularly regarding self-custody. Concerns center on asset ownership, decentralization, and the effectiveness of various wallet features, with mixed user feedback shaping the debate.

What Users Are Saying

Many are weighing the decision to switch from the main app to the DeFi Wallet. Key questions include:

  • Is the wallet genuinely non-custodial?

  • Do users truly own their assets?

  • How reliable are staking options and DApp connections?

Community Insights

Opinions within user boards are divided. One user affirmed, "Yes! DeFi wallet is non-custodial." Others warned, "No. Any DeFi hot wallet like this isn’t safe. Consider using your Ledger for security,” highlighting safety concerns with hot wallets.

Another commenter noted, β€œIf you want to use it securely, connect your Ledger device to the DeFi Wallet." This indicates that while the wallet is viewed as a hot wallet, enhanced security measures can be taken with hardware integration.

User Experiences

Dependability is a key focus. Users emphasize the importance of safeguarding private keys. Negative experiences regarding bugs and slow support are still prevalent, causing hesitation among new users. Some people praise the wallet's features but voice regret over technical limitations.

Sentiment Overview

  • Positive reviews highlight control and potential management of assets.

  • Negative feedback persists over making the service reliable for long-term use.

  • Mixed feelings about safety and customer service prevail in discussions.

Key Highlights

  • πŸ”‘ "Keep your keys safe," remains a top cautionary note from users.

  • ⚠️ Reports of bugs indicate a need for system improvements.

  • ❔ "Do you feel safe using it long term?" echoes through feedback.

With these discussions ongoing, it’s vital to see how Crypto.com addresses these safety concerns as the user community navigates the evolving landscape of crypto safety in 2025.