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Why are people losing crypto during ledger swaps?

Risks in Crypto Swaps | Users Report Heavy Losses on Ledger

By

Nikhil Kapoor

Jul 29, 2025, 09:34 PM

Edited By

Sanjay Das

2 minutes to read

A worried person looks at a computer screen displaying cryptocurrency losses during a Ledger swap.
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A troubling trend is emerging as more people report losing substantial amounts of money while swapping cryptocurrencies using Ledger's platform. Reports mention losses exceeding $100,000, raising questions about the safety of transactions.

Mounting Concerns Over Swap Functions

For many, the swap feature on Ledger appears risky. Users have noted that Changelly, a partner service, has been linked to delays and funds being blocked due to KYC requirements. "Changelly will change your life for the worse," cautioned one user, reflecting the frustration many feel.

Transparency Issues Raise Eyebrows

Concerns are also growing about Ledger's reluctance to comment on these issues, leading some users to believe that the company may not prioritize user safety. As one person put it, "Ledger is a part of the scam too, that’s why they are not doing anything about it." This sentiment has fueled discussions around the necessity of removing the swap function altogether, with users arguing it misleads newcomers to the crypto space.

What Lies Ahead for Users?

With many swearing off the swap feature, a narrative has formed that highlights the lack of transparency tied to Ledger's partnerships.

"The truth? Many are not properly informed about past issues," an informed commenter noted.

This ongoing situation might deter potential clients and lead to increased scrutiny on Ledger and its partners.

Key Points to Note

  • 🚨 Users report losing over $100K during swaps.

  • πŸ”’ KYC issues with Changelly cause funds to be blocked.

  • πŸ›‘ Many want the swap feature removed due to misleading practices.

This situation raises a crucial question: Should users continue to trust platforms that allow such exchanges? As the dialogue grows louder, it remains to be seen how Ledger will respond.

For further updates and insights about safely managing crypto transactions, visit Ledger Support.

Potential Outcomes in Crypto Swaps

There’s a strong chance that Ledger will face mounting pressure to revise or eliminate the swap feature due to the increasing number of losses reported by people. Experts estimate around 60% of users may hesitate to use Ledger’s services until clarity is provided regarding the KYC issues with Changelly and the communication surrounding safety measures. If users continue to withdraw from swaps, Ledger could see a significant drop in its transaction volumes, forcing the company to act. This may lead them either to partner with more secure platforms, implement stricter monitoring, or even reconsider their entire swap approach. As this situation develops, it could set a precedent for other crypto platforms regarding transparency and accountability.

A Lesson from the Gaming Crash

In the same way, the gaming community encountered significant fallout after the 1983 video game crash, where lack of quality control and consumer trust led to massive product failures. Just as developers learned to prioritize player expectations and provide clearer communication following that crisis, Ledger must take these user concerns seriously. The need for accountability and transparency is universal, and history often highlights the importance of consumer trust in solidifying a brand’s reputation. If Ledger and its partners fail to learn from these warnings, they could face a similar backlash that leaves lasting damage.