FTM Asset Recovery Challenge | Users Urge Quick Resolution
Edited By
Yuki Tanaka
A rising number of people are expressing concern over delayed asset recovery following the accidental misdirection of Fantom (FTM) to the wrong deposit address. Ongoing support from Kraken is noted, but users fear potential losses due to upcoming delistings, generating tension within the community.
What’s Happening?
A user has been waiting for over 70 days on ticket #15548191 regarding their misdirected FTM, holding a significant amount of 45,700 FTM. With recent announcements about FTM being replaced by Sonic (S) on May 2, anxiety is growing that recovery could become impossible post-transition.
Delays and Community Concerns
The user mentioned ongoing communication with Kraken support, stating, "Support has been kind and helpful," yet the absence of updates from development support raises doubts on recovery efforts.
Community Voices: Many are echoing their worries across forums:
"How long does asset recovery truly take?" a concerned user asks.
Others in the community are rallying behind those experiencing similar delays, escalating the urgency of such cases.
Positive Support: One responder from the Kraken team commented, "Your ticket is active, and our team will continue working on it to help get a positive outcome for you."
"How long does asset recovery truly take?" a concerned user asks.
Others in the community are rallying behind those experiencing similar delays, escalating the urgency of such cases.
Urgency and Future Implications
This situation not only affects individuals but also places pressure on Kraken’s support structure as people rally for a swift resolution. Ultimately, it raises questions about the effectiveness of support systems in the crypto world during emergencies.
"Asset recovery cases, especially those involving wrong network deposits, can be quite complex and unfortunately take some time," highlights another forum participant.
Key Points to Note
🕒 Active Ticket: The ticket for asset recovery remains active.
⚠️ Upcoming Replacement: FTM will be replaced with Sonic (S) on May 2, raising fears among users.
💬 Community Solidarity: Users share experiences and urge quicker responses from support teams.
As time ticks down to the pending delisting, many people remain hopeful and continue to share their recovery stories, reinforcing the importance of user support in the volatile realm of crypto.