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Gemini account locked: is it a scam or not?

Gemini Account Locked | Growing Trust Issues Amid Scam Claims

By

Ahmed El-Amin

May 7, 2025, 12:11 PM

Edited By

Haruka Tanaka

Updated

May 9, 2025, 01:24 AM

2 minutes to read

A smartphone displaying a text message about Gemini account security, with a distressed person in the background

A rising number of people are expressing concerns about potential scams involving Gemini, as strange 2FA requests create uncertainty. With accounts being frozen and inadequate communication from the platform, users voice frustration, fearing for their funds.

Background on the Issue

Issues began surfacing in early April when individuals reported falling victim to phishing scams. After clicking on a fraudulent email, their accounts were locked, leaving them scrambling for help. Reports indicate slow responses from Gemini, leading many to feel abandoned during the crisis.

Community Reactions Spark Concern

Insights from various forums reveal alarming trends:

  • Communication Breakdown: "You can’t call Gemini. At least not for this stuff."

  • Suspicious 2FA Requests: One person mentioned, "The 2FA text to log into the desktop site does not look like that."

  • Service Frustration: A growing sentiment emerges, with comments like, "Gemini itself is a scam, sort of a redundant issue."

Adding to the confusion, a number labeled GEM281 has surfaced, with users questioning its authenticity. "Gemini doesn’t have a number or reach out to you giving you a number do they?" one user asked.

"It’s a scam," a user bluntly noted, echoing the sentiment that fraud concerns are catalyzing distrust in the platform.

Safety in Question

With multiple voices sharing similar narratives, safety is a crucial concern for users engaging with crypto platforms. One person reported, "Gemini took $3k USD in AVAX from my wallet and won’t let me send it back." This alarming trend underscores troubling user experiences with the exchange.

User Testimonials Reflect Growing Concerns

  • "They just took my money."

  • "I closed my account with them weeks ago, so I know it’s BS."

These comments highlight a significant erosion of trust in Gemini’s operations, particularly regarding account freezes and the handling of complaints.

Key Takeaways on the Gemini Situation

  • πŸ“ž Users report potential scams linked to unfamiliar 2FA requests.

  • 🚫 A growing sentiment indicates harmful practices by the platform.

  • πŸ”’ "Security holds" raise alarms for users feeling trapped without assistance.

With the conversation ongoing, more users may come forward with their experiences. The company must act swiftly to address this situation if it wants to rebuild its reputation among crypto enthusiasts.

What's Next for Gemini?

The pressure is mounting for Gemini as scrutiny from regulators looms. If more users continue to report fraud-like experiences, experts suggest there’s a significant chance of regulatory actions leading to tighter security protocols and improved communication with customers. Without swift action, the platform risks losing more trust and financial stability as users withdraw their assets.

Reflections on Safety

This situation parallels challenges faced by early online banking systems. In the late 1990s, banks grappled with securing their platforms and faced rampant fraud, leading to widespread distrust. Gemini may find itself on a similar journey, with user advocacy pushing for better security measures and clearer communication.

As concerns intensify, clarity and accountability will determine whether Gemini can assure its users of their safety.