Home
/
Community engagement
/
Forums
/

Many hotspot owners face frequent restarts for rewards

Hotspot Troubles | Users Report Frequent Restarts Affecting HNT Rewards

By

Liam Johnson

Apr 28, 2025, 12:32 AM

Edited By

Igor Petrov

Less than a minute read

A frustrated person looking at a hotspot device that frequently restarts, with a computer screen showing low HNT earnings.
popular

A growing number of people are reporting issues with Helium hotspots failing to earn HNT rewards. Many claim they often need to restart their devices, leading to frustrations over lost earnings, with some missing out on rewards for extended periods.

Context of the Issue

Many owners are facing disruptions with their hotspots, averaging just 0.01 HNT per day. When these devices go offline, it can mean weeks of inactivity. Users have expressed their concerns across various forums, reflecting a broader issue in the Helium network.

Common Complaints

  1. Power Supply Concerns: One user mentioned a potential issue with a faulty power supply affecting performance.

  2. WiFi Reliability: Comments highlight that weak WiFi signals might contribute to connection problems, resulting in dropped rewards.

  3. Device Longevity: Some individuals indicate their devices perform without issues for months, suggesting possible outliers in device quality.

"Yes, it is Helium WiFi? Does that make a difference?" – A commenter questioning the connection to performance issues.

User Feedback and Sentiment

The sentiment around this topic is mixed. While some users are frustrated, noting they must reset their devices regularly, others report their hotspots work fine.

Notable Quotes

  • "I have an IoT device that stops every 5-7 days and needs a reboot."

  • "I haven't touched any of mine for months. They are all working fine."

Key Insights

  • β—½ Average earnings reported at 0.01 HNT daily

  • β–½ Many users state they must restart hotspots frequently

  • ⚑ "If I miss it, I can potentially go a whole week or more with zero rewards." – Frustration echoed by multiple comments

What’s Next?

With complaints growing, users are left asking if a technical fix is on the horizon. Industry experts might need to examine these common issues to provide adequate solutions.

For more insights, visit Helium Network Forum for open discussions and shared experiences.

Stay tuned as this story develops.