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Koinly users frustrated as manual edits don’t reflect gains

Manual Edits Not Affecting Net Gains | Users Frustrated with Crypto Tax App

By

Diego Ramirez

Apr 24, 2025, 09:34 PM

Less than a minute read

Group of users looking confused at their Koinly app, with visible charts showing discrepancies in net gains for Solana transactions.
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A rising tide of complaints highlights a significant flaw in a popular crypto tax app, where changes to manually entered transaction values fail to alter reported net gains. Many users are now questioning the app's reliability for tracking their Solana transactions.

Issues with Manual Edits

Many people have shared their frustrations regarding the inability to accurately reflect send and receive amounts in net gains on their complete tax reports. Users argue that even after editing the trade values, the app does not adjust the net gains accordingly. A typical case involves modifying a trade from €4,000 to €2,000, but the net gains remain unchanged.

One user lamented, "I need to be able to modify the net gains amount manually since the app itself can’t calculate it accurately.” This concern echoes throughout various forums where similar experiences are discussed.

Support Responses Fall Short

Responses from the app’s support team have not eased concerns. While they acknowledge issues with cost basis calculations, users still face the core problem: Why do changes in transaction worth not reflect on net gains?

Another user expressed frustration, stating, "I edited a trade where I had €1,000 gains worth €3,000, but my overall gains don’t change. It applies to any trade.”

Community Sentiment

Feedback on user boards reveals a mix of dissatisfaction and confusion. While some users seek guidance, others criticize the app's functionality, declaring it "useless for Sol transactions" and questioning the lack of manual editing options.

One commenter pointed out the urgency, saying, "Pathetic since Sol is now like 70% of crypto. I need an urgent solution!"

Key Insights

  • ⚠️ Many users report issues with net gains not reflecting manual edits.

  • πŸ”„ Editing transaction values has no impact on reported gains.

  • πŸ“‰ Frustration grows as more users voice concerns on forums, emphasizing the need for functionality improvements.

As it stands, the dissatisfaction with the app is palpable. Users are left wondering whether a reliable solution for accurate tax reporting in the crypto space will ever emerge.