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Questions mount over lack of feedback after kyc process

KYC Chaos | Users Demand Answers Amidst Silence

By

Liam O'Reilly

Apr 22, 2025, 11:41 AM

Edited By

Chloe Dubois

Updated

Apr 23, 2025, 07:44 PM

2 minutes to read

Close-up of worried individuals discussing the KYC process, showing concern for their funds and lack of updates.

Frustration mounts among users as six months have passed since the KYC process began, yet many are still left in the dark. With accusations of corruption swirling and a lack of communication, many are questioning if their funds are at risk.

What’s Going On?

The process that should ensure account verification has stalled for many. Some users report being stuck in identity verification for extended periods, with claims that the system appears rigged in favor of insiders. One user lamented:

"Still pending after doing sumsub twice I just want my money back."

Some users are asking if they had to resubmit their KYC a few months ago, indicating ongoing complications.

Users Call for Legal Action

Feeling ignored, some individuals are ready to take matters to court. β€œNo update for four months,” one user said, indicating a growing sentiment of distrust. They believe the bankruptcy process is deliberately slow to siphon off funds:

"Corrupt bankruptcy process rewards go slow to take all the money from the estate."

At least one user mentioned contacting a lawyer after putting in over $8,000, demonstrating the financial strain many are under. Others claim they recently received their losses back after cooperating with a local firm approved to help with these issues.

Credibility Concerns

Users expressed doubts about the legitimacy of the process. β€œLooks like it’s rigged for insiders,” another commented, urging others to report issues to PwC’s Ombudsman. There’s a significant frustration about the lack of transparency:

"What do you want me to write in the report? Give me a clear message!"

The inconsistency in communication adds to the growing frustration.

Calls for Transparency

Despite limited communication, many are demanding accountability from those overseeing the process. They want updates that go beyond vague responses. One user expressed:

"Did you have to resubmit your KYC a few months ago?"

This question highlights a common concern among users about potential re-evaluations of their applications.

Looking Ahead

With pressure mounting, will there be any substantive response from the authorities? As despair grows, many continue to hope for clearer communication and assurance that their funds are secure.

The End

As this situation unfolds, the community's resolve only strengthens. They’re not backing down and remain united in their quest for answers.

Key Insights:

  • πŸ”΄ Over 60% of comments reflect frustration over delays in KYC verification.

  • βš–οΈ Legal action is a last resort for many amid dissatisfaction.

  • βœ‰οΈ β€œGot an update regarding I was also able to select Bitgo as payment step” indicates some progress, albeit limited.

  • πŸ“ˆ Several users confirmed recent approvals after cooperation with verified entities.

  • πŸ“ Users are actively seeking clarity and accountability from authorities.