KYC Validation Pitfalls | Frustrations Rise in Crypto Community
Concerns are escalating among people in the crypto community about frequent errors in KYC validations. A validator shared their frustration over common mistakes leading to rejection of submissions, with others chiming in on various forums.
Problematic Submissions Identified
The validator specified several recurring issues with KYC submissions:
No human visible: Users submitted liveness videos showcasing walls, dirt, or animals instead of their faces.
Poor lighting: Many videos taken at night or in poorly lit conditions led to automatic denials.
Inappropriate content: Videos included shots of food plates or other people, resulting in rejection.
New Insights on Submission Errors
Participants highlighted unexpected mistakes:
Using printed photos of faces or someone else's ID.
Holding a selfie with an entire family instead of focusing on one person.
Filming in awkward situations, like elevators or while riding motorcycles.
Users suspecting many submissions might be from people recording their surroundings by accident from the back camera.
"Some applicants genuinely try to comply but miss the mark," one validator remarked.
User Frustrations and Insights
People shared their frustrations across multiple user boards. A participant noted, "It feels like a lot of us are playing fair, but the mistakes of others hurt us all." Another observed:
"I would approve such applications if it looked like there was an attempt at following the rules."
The consensus calls for clearer KYC guidelines, as frustrations mount.
Main Themes from Community Feedback
User Accountability: Concerns were raised about individuals attempting to exploit the system by submitting duplicate accounts.
Technical Frustration: Complaints surfaced regarding valid submissions being denied based on others' poor video quality, with one stating they had done everything correctly but were still stuck.
Guidelines Clarity: There’s a clarified need for explicit instructions on valid KYC checks, as multiple comments showed dissatisfaction.
Key Insights
🔍 "The ones that annoy me the most are videos that start right but then show someone else."
📉 "It's just been worse lately," reflecting on deteriorating submission quality.
🚫 "Obvious stolen or duplicate accounts; AUTO DENIED!" illustrates ongoing suspicions.
In this climate of confusion, how can KYC protocols be improved to enhance compliance and accuracy in submissions? The situation continues to challenge validators committed to upholding KYC integrity while managing community discontent.