Ledger Users Push Back | Calls to Cut Ties with Changelly
A growing coalition of people is demanding action from Ledger as frustration mounts over their partnership with Changelly. Users face frozen funds and delays in KYC verifications, with some waiting over a year for resolution.
Major Concerns from Users
The backlash against Changelly has intensified. Many users express their dissatisfaction with the swap channel for Ledger, highlighting issues that remain unresolved:
Frozen Funds: Users often find their assets inaccessible, resulting from prolonged KYC requests and proofs of funds, with no clear resolution in sight.
Lack of Support: Complaints indicate that Ledger’s customer service is unresponsive, with no replies regarding Changelly-related issues.
Eroding Trust: Users are losing confidence in Ledger, contemplating leaving the platform altogether.
"Ledger only cares about the money," stated one user, voicing anger over the company's inaction.
Exploring Alternatives
Conversations in forums suggest users are considering alternatives, with some asking, "Why not just use a DEX?" This sentiment reflects a significant shift toward decentralization among frustrated Ledger users.
Growing Movement
Many people rally under the #RemoveChangelly hashtag, emphasizing that Ledger’s ongoing association with Changelly could damage its reputation. As this collective voice grows, it raises questions about Ledger's commitment to its customer base.
Community Sentiments
Trust Issues: The overall trust in Ledger is weakening significantly, as highlighted by many users.
Exploration of Other Options: Increased chatter on forums reveals many are looking into different wallet solutions due to dissatisfaction with Ledger.
Key Insights
🚨 Users reconsider loyalty to Ledger due to ongoing Changelly issues.
⏳ Unresolved KYC delays are causing increasing frustration.
📉 Ongoing reputational harm may ultimately affect Ledger's customer relationships.
As user frustration amplifies, will Ledger opt for user satisfaction over profits? The pressure to address growing unrest surrounding Changelly could significantly influence the company's strategy in the near future.