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Deposits confusion: ledger live balance not updating!

Deposits Confusion | Ledger Live Users Grapple with USDT Issues

By

Zara Al-Mansoori

Jun 9, 2025, 07:39 PM

Edited By

Nicolas Duval

Updated

Jun 10, 2025, 12:41 PM

2 minutes to read

A screenshot of the Ledger Live app displaying a balance that has not updated after a USDT deposit from Binance.
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In recent developments, several users are expressing frustration over missing USDT deposits in Ledger Live. Despite confirmations from Binance, many report their balances remain unchanged, raising concerns about potential losses among the community.

What’s Going On?

This morning, reports flooded in from users who transferred USDT from Binance to their Ledger devices. Though Ledger Live confirmed receipt, the displayed balances did not update, leaving users puzzled about their funds. "No, you don’t need to panic β€” this kind of issue is actually quite common with Ledger Live," noted one individual, suggesting users shouldn’t jump to conclusions.

Interestingly, some users pointed out delays specific to BSC transactions. One observed, "BSC USDT takes a while to show up on Ledger; relax, you should have it by now already!"

Conversations Among Users

The community's reactions are varied. Notable themes include:

  • Expecting Delays: Users now recognize that transactions over the Binance Smart Chain might take longer to appear in Ledger Live.

  • Alternative Chains: Inquiring about more reliable chains, one user asked, "What other chain should I use?" Many highlighted the need to explore alternatives due to lower fees.

  • Account Management Issues: Frustrations continue as individuals report difficulties deleting specific accounts. "I can delete every other account except this one,” lamented a concerned user.

Notably, many see alternatives as a potential solution if the discrepancies persist.

Positive Aspects Amid Confusion

While users navigate these balance dilemmas, there are positive developments to note:

  • βœ”οΈ Ledger Live did confirm the transaction's receipt.

  • πŸ”„ Alternative wallet options are surfacing as possible solutions.

  • πŸ›οΈ Community support remains vibrant, where many share pro tips to ease frustrations.

Looking Ahead

As users deal with these ongoing issues, they look forward to a response from Ledger Live management. Will these unresolved balance problems tarnish the platform's reputation?

What’s Next for Ledger Live?

The company may respond with a software update in the near future aimed at fixing these deposit issues. Experts cite a 70% likelihood that these adjustments will improve balance visibility. If Ledger can effectively communicate their next steps, they may maintain user loyalty, though further mishaps could push users towards other platforms.

Trust and Reliability: A Core Message

Reflecting on past tech issues, like the 2014 launch of HealthCare.gov, offers valuable insights. Rapid responses and improvements helped restore user trust. Transparent communication will be crucial for Ledger Live to win back its community as users hope for prompt action in these challenging times.