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Troubleshooting ledger live for multi chain use

Ledger Live | Users Question Compatibility with Other Chains

By

Diego Ramirez

Apr 5, 2025, 04:13 PM

2 minutes to read

A user troubleshooting Ledger Live with various cryptocurrencies on display
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A growing number of Ledger Nano S users are voicing concerns over Ledger Live’s inability to recognize networks like Binance Smart Chain and Polygon, despite easy operations with Ethereum. As blockchain technology evolves, users demand seamless experiences across diverse platforms.

The Great Wallet Confusion

Many crypto enthusiasts have relied on Ledger Live for years to manage their assets primarily on the Ethereum network. But recently, frustrations have bubbled up regarding the app's refusal to interface with other crucial chainsβ€”leading to more questions than answers. "Why can’t I transact on BSC or Polygon?" users wonder. This discontentment isn’t just a passing phase; it reflects a broader community sentiment as users grapple with technical limitations.

Interestingly, it seems that compatibility issues stem from how Ledger Live manages accounts. While users can seamlessly add Ethereum-based assets, many report difficulties in adding Binance Smart Chain or Avalanche accounts. Some express outright dissatisfaction, hoping for direct support from the company: "I've struggled to link my existing wallet. It just creates a new address I don’t want."

Complications Arise with Account Management

The user experience differs sharply between Ledger Live and other wallet options like Metamask, where adding networks can be done simply. This difference is leaving some users frustrated, as they navigate the sometimes rocky waters of account management on multiple platforms. "This isn’t what I signed up for," one user expressed, hoping for clarity in managing multiple chains with a single wallet address.

While many voices in the community resonate with these troubles, there’s a mixed atmosphere online. Some highlight that Binance Smart Chain and Avalanche networks are indeed supported on Ledger Live, noting that users simply need to add each account individually. However, skepticism lingers.

Community Sentiment and Current Trends

Overall, sentiments within the community reflect a balance; most voices are slightly negative due to the perceived complications:

  • Users express dissatisfaction, emphasized by technical challenges.

  • Among hopeful voices, there's a call for improved clarity and support from Ledger.

  • A notable push for account consolidation rather than creating new wallets resonates well.

"This could set a precedent for how we manage our assets. It needs to be streamlined!" - A comment that encapsulates many users' desires.

Key Points to Note

  • β–² Many frustration stems from the complex processes of account management.

  • β–Ό Users are left searching for consistent experiences across different networks.

  • βœ… Continuous support and updates needed to address these concerns effectively.

As discussions continue to unfold, many are left wondering: What steps will Ledger take moving forward to ensure a smoother operation for all its users? The landscape is shifting, and the community’s voice is growing louder.