Revolut’s SEPA Payments Stuck | Users Frustrated Over Unexpected Delays

A growing chorus of users is voicing their frustrations as Revolut blocks instant SEPA payments for up to 72 hours, even for transactions originating from verified accounts. This unexpected freeze is raising eyebrows among both new and seasoned customers who thought their money was safe.

Context and Controversy
Revolut, a prominent player in the fintech scene, is known for its user-friendly services. However, recent incidents involving delayed payments have sparked discontent. While banks in the EU often scrutinize all SEPA transactions to prevent fraud, many users argue that this level of screening shouldn’t apply to routine salary deposits. One user lamented, "Imagine getting your salary and not being able to pay your bills."

Interestingly, feedback from those affected sheds light on three main themes:

1. Unjustified Delays: Users express confusion over why their standard transactions are flagged.

2. Lack of Communication: There is a strong sentiment about inadequate transparency from the company regarding these sudden holds.

3. Comparative Experiences: Several users note they’ve never encountered such issues with other banks, suggesting a potential service gap.

One user stated, "Revolut is garbage and has been known for this stupidity," reflecting a broader dissatisfaction within the community. The tone of comments overall leans negative, indicating a urgent need for Revolut to step up its service game.

"All domestic and cross-border SEPA payments are screened by banks in the EU," confirmed one source, bringing to light the regulatory backdrop against which Revolut operates.

Impact on the Community
The ongoing payment delays have left many users feeling frustrated and powerless. As salaries and bills hang in limbo, customer trust is at stake. This scenario begs the question—how can fintech companies balance security with user experience? As of now, many users remain uncertain about the future of their transactions, caught in a frustrating waiting game.

Key Insights

• ✋ 72-hour holds are not uncommon, but not always communicated clearly

• Complaints about service delays are echoing across multiple platforms

• 💬 "This sets a dangerous precedent" - Top comment from the thread.

Curiously, the discourse surrounding this issue continues to evolve, with more customers coming forward to share their experiences. As Revolut faces mounting criticism, the question remains: will they address these service gaps or risk further alienating their customer base?

For further information on banking regulations in the EU, consider visiting European Banking Authority.
Additionally, for insights into similar customer experiences, check out Consumer Financial Protection Bureau.