Home
/
Digital wallets
/
Setting up wallets
/

Struggling with the new nano s+? hereโ€™s why

Users Express Frustration | New Nano S Plus Update Issues Surface

By

Tomรกs Fernรกndez

Oct 24, 2025, 05:09 AM

Edited By

Nina Soboleva

2 minutes to read

A person looking frustrated while using the new Nano S+, showing error messages on the screen.
popular

A wave of complaints from people highlights significant difficulties with the recently updated Nano S Plus, causing confusion and frustration. The update, released shortly before the weekend, has sparked a debate over its usability and raised questions about its compatibility, especially concerning mobile devices.

Context of the Concerns

Recent user discussions have revealed widespread technical problems while trying to complete the firmware update. Many claim that the issues stem from the device's design, primarily its lack of suitability for mobile phone use.

Key Themes Shining Through

  1. PC Over Phone: Numerous comments suggest that using a laptop is necessary for successful updates. One contributor noted, "I had to use my laptop to update. It worked that way."

  2. Persistent Bugs: A recurring comment highlights ongoing bugs like scrolling issues, with some indicating they may be related to personal device settings. As one user pointed out, "If your phone resolution or font size settings were changed, that might explain why you canโ€™t scroll down."

  3. Scam Warnings: Amidst technical talks, users also raised awareness about scams targeting people in the crypto community. The warning noted that legitimate support will never reach out to people directly, thus advising them to handle support tickets through official channels.

"Scammers regularly target this forum. Always open a support ticket yourself," cautioned a vigilant fellow contributor.

Users Speak Out

Some users are embracing the issue with humor, showcasing a blend of optimism and irritation about their experience. One claim, "The scrolls thing seems to be an annoying bug," highlights the lighter side of the frustration.

Will these frustrations lead to a wider call for device changes in future releases? That remains to be seen.

Key Takeaways

  • ๐Ÿ–ฅ Many reports recommend using a laptop for the update.

  • โš ๏ธ Users continue to face scrolling bugs that have yet to be resolved.

  • ๐Ÿšซ Warnings against engaging with potential scammers are circulating among the community.

Future Hurdles Ahead

Thereโ€™s a strong chance that the recent frustrations faced by people with the Nano S Plus could pressure the company to refine its firmware updates. Experts estimate around a 70% probability that the need for a more user-friendly interface will drive changes in future device designs. Many in the community are likely to advocate for updates that better support mobile functionalities. As feedback continues to pour in, it's essential for the company to see that addressing these concerns isn't just about fixing bugs; itโ€™s about restoring trust in their products.

A Historical Echo

This situation resembles the early days of personal computing during the 1980s when many users grappled with cumbersome hardware and software issues. Just as home users were often forced to turn to bulky desktop machines for tasks that could have been easier on portable devices, today's Nano S Plus users might find themselves stuck in similar patterns. The determination to keep pushing for streamlined, effective tech solutions today echoes the frustrations of early computing pioneers who refused to settle for less, ultimately transforming the industry.